All Systems Operational

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Quoting




Operational

Labelling




Operational

Booking




Operational

Tracking




Operational

Reporting




Operational

Webhook




Operational

Shippit Connect (Plugins & Extensions)




Operational

Shippit Web Application




Operational

Shippit Public Website




Operational

3rd Party Services




Operational

4

Upcoming Maintenances

7

Incidents Last 30 Days

4

Maintenances Last 30 Days

Scheduled Maintenance

Scheduled Aramex Connect System Updates – May 2025Planned Maintenance

Schedule

May 20, 2025 7:30PM - 7:45PM AEST

Components

3rd Party Services

Locations

Primary Data Center

Description

Our carrier partner Aramex has advised us of a scheduled maintenance window on below dates These short, scheduled updates are designed to support the introduction of an exciting new feature: Receiving Mode – created to further streamline the receiver experience. Planned Aramex Outage Schedule: The system will be temporarily unavailable on the following dates: Tuesday 20th May 2025 – 10:30pm NZDT Each update is expected to take no longer than 10 minutes. We wanted to ensure you were informed in advance so your team can plan accordingly, particularly if you process late-evening consignments. If you have any concerns or require further clarification, please don't hesitate to reach out to us Or your Aramex account manager directly. We're here to ensure your business continues to run smoothly. If you are still having trouble accessing any Aramex services or if you have any questions, please contact Shippit Support via the Help Centre.
Scheduled Aramex Connect System Updates – May 2025Planned Maintenance

Schedule

May 22, 2025 7:30PM - 7:45PM AEST

Components

3rd Party Services

Locations

Primary Data Center

Description

Our carrier partner Aramex has advised us of a scheduled maintenance window on below dates These short, scheduled updates are designed to support the introduction of an exciting new feature: Receiving Mode – created to further streamline the receiver experience. Planned Aramex Outage Schedule: The system will be temporarily unavailable on the following dates: Thursday 22nd May 2025 – 10:30pm NZDT Each update is expected to take no longer than 10 minutes. We wanted to ensure you were informed in advance so your team can plan accordingly, particularly if you process late-evening consignments. If you have any concerns or require further clarification, please don't hesitate to reach out to us Or your Aramex account manager directly. We're here to ensure your business continues to run smoothly. If you are still having trouble accessing any Aramex services or if you have any questions, please contact Shippit Support via the Help Centre.
Aramex - Scheduled maintenance: Multiple services affected (25/05/25 )Planned Maintenance

Schedule

May 25, 2025 5:30PM - 7:30PM AEST

Components

3rd Party Services

Locations

Primary Data Center

Description

Our carrier partner Aramex has advised us of a scheduled maintenance window on Sunday, 25th May 2025. Aramex will be upgrading the system to ensure system stability and security for our platforms and services. The maintenance window is: between 5:30pm (AEST) / 7:30pm (AEST) between 7:30pm (NZST) / 9:30pm (NZST) What does this mean for Shippit users that use Aramex? Multiple systems and services will be intermittently unavailable during this period for approximately 2 hours. What services will be affected? All Aramex Australia and New Zealand web services will be unavailable, including services such as: • Public websites (aramex.com.au/co.nz) • e2Open (MobileSTAR) • Fastwaycustomer.com • WebFMS • aramexconnect.com.au/co.nz • Fastway API • sFTP Server • myaramex.me / myfastway.me / fastwayenquiries.com If you are still having trouble accessing any Aramex services or if you have any questions, please contact Shippit Support via the Help Centre.
Scheduled Aramex Connect System Updates – May 2025Planned Maintenance

Schedule

May 29, 2025 7:30PM - 7:45PM AEST

Components

3rd Party Services

Locations

Primary Data Center

Description

Our carrier partner Aramex has advised us of a scheduled maintenance window on below dates These short, scheduled updates are designed to support the introduction of an exciting new feature: Receiving Mode – created to further streamline the receiver experience. Planned Aramex Outage Schedule: The system will be temporarily unavailable on the following dates: Thursday 29th May 2025 – 10:30pm NZDT Each update is expected to take no longer than 10 minutes. We wanted to ensure you were informed in advance so your team can plan accordingly, particularly if you process late-evening consignments. If you have any concerns or require further clarification, please don't hesitate to reach out to us Or your Aramex account manager directly. We're here to ensure your business continues to run smoothly. If you are still having trouble accessing any Aramex services or if you have any questions, please contact Shippit Support via the Help Centre.

History (Last 7 days)

Scheduled Maintenance – Connect Shopify System UpgardePlanned Maintenance

Description

Dear Valued Customer, We wanted to let you know that there will be planned maintenance in Shippit Connect Shopify on 15th May 2025, 4:00 AM – 6:00 AM (AEST) We will be performing a minor system upgrade on Connect Shopify during the above maintenance window. Please note: Connect services will be unavailable during this time. Your Shopify order sync will pause and automatically catch up once the maintenance is complete. We recommend planning accordingly to avoid any disruption. If you have any questions, please contact Shippit Support via the Help Centre. Thank you for your patience and understanding.


Components

Shippit Connect (Plugins & Extensions)


Locations

Primary Data Center


Schedule

May 15, 2025 4:00AM - May 15, 2025 6:00AM AEST


May 15, 2025 4:00AM AEST
[Update] Scheduled maintenance is starting.

May 15, 2025 6:00AM AEST
[Update] Scheduled maintenance is complete.
Aramex Evening Outage on 08/05/25Operational

Incident Status

Operational


Components

3rd Party Services


Locations

Primary Data Center



May 9, 2025 10:50AM AEST
[Monitoring] During Aramex AUNZ's maintenance period, between 8:30PM - 9:30PM (AEST), we identified a number of orders impacted and failing to quote. If you have any outstanding orders that were unable to be allocated during that period, please proceed with retrying those orders.

May 14, 2025 9:40AM AEST
[Resolved] Aramex has confirmed the incident was resolved and we can see no further impact.