Partial Service Disruption
Tracking, 3rd Party Services
April 14, 2026 3:49PM AEST
INVESTIGATING
We are currently experiencing an issue where Asendia shipment tracking updates are not being processed. Customers with Asendia shipments may notice that tracking information has not refreshed.
Our engineering team has identified a connectivity issue between our tracking services and Asendia's authentication endpoint. We are actively investigating the root cause and are in direct contact with Asendia.
Investigation is ongoing. We have identified a likely technical cause and are working toward a resolution. We are also awaiting confirmation from Asendia regarding any changes on their end.April 15, 2026 10:02AM AEST
INVESTIGATING
Asendia tracking updates remain delayed. We have been in contact with Asendia and their team is actively working on a resolution. We will provide a further update as soon as we have more information.
Thank you for your patience.April 15, 2026 4:34PM AEST
RESOLVED
The issue regarding delayed Asendia tracking updates has been resolved. You should see updated statuses on your shipments shortly.
We appreciate your patience while we worked to resolve this.