All Systems Operational

Updated a few seconds ago

Quoting




Operational

Labelling




Operational

Booking




Operational

Tracking




Operational

Reporting




Operational

Webhook




Operational

Shippit Connect (Plugins & Extensions)




Operational

Shippit Web Application




Operational

Shippit Public Website




Operational

3rd Party Services




Operational

Insights




Operational

1

Upcoming Maintenances

5

Incidents Last 30 Days

3

Maintenances Last 30 Days

Scheduled Maintenance

Team Global Express - planned maintenancePlanned Maintenance

Schedule

September 4, 2026 10:30PM - September 5, 2026 2:30AM AEST

Components

3rd Party Services

Locations

Primary Data Center

Description

Team Global Express has advised of scheduled maintenance on Friday, 4th September. Planned Outage Schedule: · Start: 10:30 pm AEST, Friday, 4th September 2026 · End: 2:30 am AEST, Saturday, 5th September 2026 Despatching is not affected — quoting, booking and labels work as normal. Tracking updates and proof of delivery from Team Global Express may be delayed during the window and will catch up automatically afterwards. If you have any questions or concerns, please reach out to the TGE Integration Support Team at etrade@teamglobalexp.com or contact Shippit Support.

History (Last 7 days)

Aramex Australia & New Zealand – Booking & Label Creation IssuesDegraded Performance

Incident Status

Degraded Performance


Components

3rd Party Services


Locations

Primary Data Center



September 7, 2026 12:37PM AEST
IDENTIFIED

We are currently experiencing an issue affecting Aramex Australia & New Zealand shipments. Some merchants may be unable to create bookings or generate labels with Aramex AU/NZ, or may experience delays doing so. Quoting and tracking for Aramex AU/NZ are not currently impacted. We will provide further updates as soon as we have more information. We apologise for any inconvenience this may cause.

September 7, 2026 1:05PM AEST
IDENTIFIED

We have identified the cause of this issue as a database problem on Aramex's consigning platform. Aramex's technical team is aware and is actively working to resolve it. We will continue to monitor closely. We'll post another update once services are fully restored.

September 7, 2026 5:37PM AEST
RESOLVED

This issue has been resolved. Aramex AU/NZ bookings and label creation are now operating normally. We apologise for any inconvenience caused and thank you for your patience.
Sherpa Priority — quoting unavailablePartial Service Disruption

Incident Status

Partial Service Disruption


Components

3rd Party Services


Locations

Primary Data Center



September 4, 2026 9:53AM AEST
IDENTIFIED

Sherpa Priority shipping quotes are currently failing to return. This has been affecting orders since approximately 7:10am AEST today. If you need to despatch now, please select an alternative carrier. Affected orders remain in your account and can be re-quoted once this is resolved. We are checking with the Sherpa team and will provide an update as soon as we have more information.

September 4, 2026 10:21AM AEST
RESOLVED

Please be advised that the technical issue with our delivery partner, Sherpa, has been fully resolved. Quoting functionality is restored, and we appreciate your patience throughout this process.
Active Incident - TGE OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Quoting


Locations

Primary Data Center



September 2, 2026 1:25PM AEST
INVESTIGATING

We are currently investigating reports of intermittent failures when generating shipping labels. Users may experience an error on their initial attempt to print or generate a label. However, retrying the request (2nd or 3rd attempt) is successfully resolving the issue and generating the label. We will provide another update as soon as more information becomes available.

September 2, 2026 1:34PM AEST
RESOLVED

The issue affecting quoting and label generation with TGE has been resolved. Systems returned to normal operation around 12:45 PM. All label generation and quoting requests should now process without issues. Thank you for your patience.