All Systems Operational

Updated a few seconds ago

Quoting




Operational

Labelling




Operational

Booking




Operational

Tracking




Operational

Reporting




Operational

Webhook




Operational

Shippit Connect (Plugins & Extensions)




Operational

Shippit Web Application




Operational

Shippit Public Website




Operational

3rd Party Services




Operational

Insights




Operational

1

Upcoming Maintenances

3

Incidents Last 30 Days

11

Maintenances Last 30 Days

Scheduled Maintenance

Schedule

February 26, 2026 1:00AM - 2:00AM AEDT

Components

Quoting, Labelling, Booking, Tracking, Webhook, Shippit Connect (Plugins & Extensions), Shippit Web Application

Locations

Primary Data Center

Description

Shippit will be performing system maintenance that may impact quoting, label generation, booking, and the Shippit Web Application. Scheduled Date: Feb 26, 2026 Scheduled Time: 01:00–02:00 AEDT Environment: Production Details: We will be performing scheduled maintenance to upgrade our infrastructure and ensure platform stability. During this window, the affected services will be temporarily unavailable. What to Expect: Quoting, label generation, booking, and the Shippit Web Application will be unavailable. All services will automatically resume once maintenance is completed. We apologize in advance for any inconvenience this may cause and appreciate your patience as we work to enhance our services. If you have any questions or concerns, please reach out to our support team.

History (Last 7 days)

Description

Our Carrier partner Aramex has advised of scheduled monthly maintenance on Sunday 22nd February 10PM NZDT that may last up to two hours. Maintenance window: Start: 8:00pm AEDT / 10:00pm NZDT End: 10:00pm AEDT / 12:00am NZDT Duration: Up to 2 hours During this time, all systems will be offline temporarily while the work is completed. Thanks for your patience If you have any questions or concerns, please reach out to the Aramex team or contact Shippit Support.


Components

3rd Party Services


Locations

Primary Data Center


Schedule

February 22, 2026 8:00PM - February 22, 2026 10:00PM AEDT



February 22, 2026 8:00PM AEDT
UPDATE

Scheduled maintenance is starting.

February 22, 2026 10:00PM AEDT
UPDATE

Scheduled maintenance is complete.

Incident Status

Degraded Performance


Components

3rd Party Services


Locations

Primary Data Center




February 19, 2026 8:55PM AEDT
INVESTIGATING

We are currently observing a service degradation with Aramex AU & NZ affecting the following APIs: Track API Register API Validate Address API Pickup API The issue has been ongoing since approximately 8:30 PM (AEST). Impact This degradation is impacting the following services within Shippit: Label creation Quoting Booking Tracking updates Our team is actively monitoring the situation and working closely with Aramex. We will provide further updates as soon as more information becomes available. Thank you for your patience.

February 19, 2026 10:05PM AEDT
RESOLVED

The issue has been resolved and services are now operating normally. Thank you for your patience.

Description

Our carrier partner Australia Post has advised us of a scheduled maintenance window on 16th Feb 2026 , 1pm. DCE API Permission Acess Control, Below is the Update Australia Post recently identified an issue where Shipping & Tracking API keys could access DCE API endpoints without the required permissions. This was not intended behavior. Access has now been restricted so that only API keys with the correct DCE permissions can access DCE endpoints. Customers using the Shipping & Tracking APIs for tracking can continue to do so without interruption. Customers attempting to access DCE APIs with Shipping & Tracking API keys may receive authorization errors. Existing DCE API customers’ access remains unaffected. Start time Feb 16, 13:00 AEDT Estimated duration 4 hours Components affected Shipping & Tracking APIs - Tracking Delivery Choices Services - DeliveryD... Delivery Choices Services - DeliveryT... Delivery Choices Services - CustomerC... Delivery Choices Services - Tracking_v1 If you are still having trouble accessing any Australia Post services or if you have any questions, please contact Australia Post team Or Shippit support


Components

3rd Party Services


Locations

Primary Data Center


Schedule

February 16, 2026 1:00PM - February 16, 2026 5:00PM AEDT



February 16, 2026 1:00PM AEDT
UPDATE

Scheduled maintenance is starting.

February 16, 2026 5:00PM AEDT
UPDATE

Scheduled maintenance is complete.