Active Incident

Updated a few seconds ago

Monitoring: PHP security vulnerabilities (php2shell)Operational

Incident Status

Operational

Components

3rd Party Services

Locations

Primary Data Center


October 23, 2026 10:48AM AEDT
MONITORING

Status : All Services Operational, No impact We’re aware of the recently disclosed critical security vulnerabilities affecting PHP, a language commonly used to build web applications (ACSC advisory). Shippit’s core platform and NowGo are not built on PHP and are not affected. Some of our OMS integrations use PHP. We’ve already put mitigations in place to protect them, and we’ve found no evidence of exploitation or attempted exploitation. There is no impact to orders, shipments or services. No action is needed from customers. Our engineering team will keep monitoring the situation, and we’ll post here if anything changes. For any questions, please contact support@shippit.com or your Account Manager.

Quoting




Operational

Labelling




Operational

Booking




Operational

Tracking




Operational

Reporting




Operational

Webhook




Operational

Shippit Connect (Plugins & Extensions)




Operational

Shippit Web Application




Operational

Shippit Public Website




Operational

3rd Party Services




Operational

Insights




Operational

0

Upcoming Maintenances

5

Incidents Last 30 Days

2

Maintenances Last 30 Days

History (Last 7 days)

Investigating – PeopleVox (PVX) Order IssuesPartial Service Disruption

Incident Status

Partial Service Disruption


Components

3rd Party Services


Locations

Primary Data Center



October 22, 2026 10:13AM AEDT
INVESTIGATING

We’ve identified an issue affecting orders coming through the PeopleVox (PVX) integration, starting at approximately 3:30am AEDT today. Merchants using PVX may be experiencing failures when orders sync or attempt to book with carriers. Our team is actively investigating the root cause and will share an update as soon as we have more information.

October 22, 2026 10:37AM AEDT
RESOLVED

Orders through the PeopleVox (PVX) integration are now processing normally following the issue that began at approximately 3:30am AEDT today. We’re continuing to closely monitor the system to confirm stability. If you’re still experiencing any issues, please reach out to our support team.