Active Incident

Updated a few seconds ago

TNT /FedEx – Degraded Quoting PerformanceDegraded Performance

Incident Status

Degraded Performance

Components

3rd Party Services

Locations

Primary Data Center


November 6, 2026 3:05PM AEDT
IDENTIFIED

TNT/FedEx have confirmed that a Quoting API issue on their end is causing intermittent timeouts, which may result in quotes not being returned. TNT/FedEx technical teams are actively investigating, and we will provide further updates as more information becomes available. Merchants quoting via rate card have not been impacted. If you have any questions or concerns, please contact our Support team.

Quoting




Operational

Labelling




Operational

Booking




Operational

Tracking




Operational

Reporting




Operational

Webhook




Operational

Shippit Connect (Plugins & Extensions)




Operational

Shippit Web Application




Operational

Shippit Public Website




Operational

3rd Party Services




Degraded Performance

Insights




Operational

0

Upcoming Maintenances

5

Incidents Last 30 Days

2

Maintenances Last 30 Days

History

No incidents in the last 7 days