All Systems Operational

Updated a few seconds ago

Quoting




Operational

Labelling




Operational

Booking




Operational

Tracking




Operational

Reporting




Operational

Webhook




Operational

Shippit Connect (Plugins & Extensions)




Operational

Shippit Web Application




Operational

Shippit Public Website




Operational

3rd Party Services




Operational

Insights




Operational

2

Upcoming Maintenances

5

Incidents Last 30 Days

5

Maintenances Last 30 Days

Scheduled Maintenance

Shippit Maintenance —  Production EnvironmentPlanned Maintenance

Schedule

August 7, 2026 10:00PM - 11:00PM AEST

Components

Quoting, Labelling, Booking, Tracking

Locations

Primary Data Center

Description

Scheduled: 7th August 2026, 22:00 AEDT. Expected Impact: Degraded service for approximately 1 hour, affecting Quote, Label, Booking, and Tracking. Details: Our planned upgrade continues for the underlying technology that powers Shippit, to improve the overall customer experience. Action required: None. We appreciate your understanding while we carry out this maintenance.
Scheduled Carrier Maintenance: Aramex (AU/NZ) Planned Maintenance

Schedule

August 8, 2026 10:00PM - August 9, 2026 4:00AM AEST

Components

3rd Party Services

Locations

Primary Data Center

Description

Aramex has advised of a scheduled system upgrade to their AU/NZ systems. Outage window: Start: Saturday 8 August, 10:00pm AEST (11:59pm NZST) End: Sunday 9 August, 4:00am AEST (6:00am NZST) Maximum duration: 6 hours (may complete sooner) During this window, the following will be unavailable: Creating shipments Generating labels Booking pickups Tracking shipments System integrations Shipping notifications and invoices may also be delayed until the upgrade is complete. No action is required — all services will resume automatically once the upgrade is complete.

History (Last 7 days)

NZ Post API Errors Impacting Quoting and BookingDegraded Performance

Incident Status

Degraded Performance


Components

3rd Party Services


Locations

Primary Data Center



August 5, 2026 12:37PM AEST
IDENTIFIED

We are currently investigating a spike in NETWORK_TIMEOUT errors from the New Zealand Post external API, starting at approximately 12:00 AEST today (05 Aug). This is affecting Quoting and Booking for merchants shipping via NZ Post. We are still assessing the scope and severity of the impact.

August 5, 2026 2:49PM AEST
RESOLVED

This incident has been resolved. Quoting and Booking for NZ Post are back to normal. Manifests affected during the outage window have been resent. Thank you.
Scheduled Maintenance – Team Global Express (TGE)Planned Maintenance

Description

Team Global Express (TGE) will be performing scheduled maintenance on their platform and API services. During this maintenance window, TGE services integrated with Shippit may be temporarily unavailable. Schedule: Start: Friday, 31 July 2026, 10:00 PM AEST End: Saturday, 1 August 2026, 4:00 AM AEST Impact: During the maintenance window, customers using Team Global Express (TGE) may experience: - Inability to generate shipping quotes. - Shipment creation and manifesting failures. - Delays or failures in API requests to TGE. - Temporary interruption to TGE-related automated workflows. Please complete any time-sensitive TGE shipping activities before the maintenance begins. Affected Services: - Team Global Express (TGE) API integration - Shipment creation - Quoting - Manifesting - Automated TGE workflows Additional Information: This maintenance is being performed by Team Global Express to support platform upgrades. While services are expected to be restored by the scheduled end time, the maintenance window may be extended if additional work is required.


Components

3rd Party Services


Locations

Primary Data Center


Schedule

July 31, 2026 10:00PM - August 1, 2026 4:00AM AEST


July 31, 2026 10:00PM AEST
UPDATE

Scheduled maintenance is starting.

August 1, 2026 4:00AM AEST
UPDATE

Scheduled maintenance is complete.
Scheduled Maintenance – Allied Express Website & Track & TracePlanned Maintenance

Description

Allied Express (www.alliedexpress.com.au), including the public Track & Trace page, will be unavailable for 10–20 minutes between 12:30 AM and 1:30 AM AEST on Saturday, 1 August 2026, due to scheduled maintenance. No action is required. Service is expected to resume shortly after the maintenance window.


Components

3rd Party Services


Locations

Primary Data Center


Schedule

August 1, 2026 12:30AM - August 1, 2026 1:30AM AEST


August 1, 2026 12:30AM AEST
UPDATE

Scheduled maintenance is starting.

August 1, 2026 1:30AM AEST
UPDATE

Scheduled maintenance is complete.