Active Incident

Updated a few seconds ago

API Disruption – Hunter Service Disruption

Incident Status

Service Disruption

Components

3rd Party Services

Locations

Primary Data Center



October 1, 2021 6:18PM AEST
[Identified] We are experiencing degraded performance on Hunter Express tracking API. The impact of the disruption means our customers may receive delayed tracking information for Hunter Express. Our teams are coordinating with the IT teams at Hunter Express to assist with resolving the issue at the earliest.

Quoting




Operational

Labelling




Operational

Booking




Operational

Tracking




Operational

Reporting




Operational

Webhook




Operational

Shippit Connect (Plugins & Extensions)




Operational

Shippit Web Application




Operational

Shippit Public Website




Operational

3rd Party Services




Degraded Performance

0

Upcoming Maintenances

4

Incidents Last 30 Days

1

Maintenances Last 30 Days

History (Last 7 days)

API Disruption – FastwayDegraded Performance

Incident Status

Degraded Performance


Components

3rd Party Services


Locations

Primary Data Center




October 11, 2021 9:13AM AEDT
[Identified] We are experiencing degraded performance on some of the Fastway APIs including quoting, labelling, tracking and pickup. The impact is that our customers might receive delayed or no responses in relation to the above API as all 4 of those services are affected. Our teams are co-ordinating with the IT teams at FastWay to assist and resolve the issue at the earliest

October 12, 2021 3:54PM AEDT
[Monitoring] FastWay APIs have returned to normal operation. We will continue to monitor the situation closely.

October 15, 2021 11:10AM AEDT
[Resolved] Fastway API Disruption has been resolved