All Systems Operational

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Quoting




Operational

Labelling




Operational

Booking




Operational

Tracking




Operational

Reporting




Operational

Webhook




Operational

Shippit Connect (Plugins & Extensions)




Operational

Shippit Web Application




Operational

Shippit Public Website




Operational

3rd Party Services




Operational

Insights




Operational

1

Upcoming Maintenances

6

Incidents Last 30 Days

5

Maintenances Last 30 Days

Scheduled Maintenance

Schedule

October 9, 2026 10:00PM - October 10, 2026 2:00AM AEDT

Components

3rd Party Services

Locations

Primary Data Center

Description

Our carrier partner Team Global Express will be carrying out scheduled maintenance on their MyTeamGE platform on Friday 9 October 2026. During this window (up to 4 hours), the Team Global Express API will be unavailable. The outage window is: Start: 10:00pm (AEDT), Friday 9 October End: 2:00am (AEDT), Saturday 10 October Duration: Up to 4 hours Impact to services: During this maintenance, the MyTeamGE B2B API endpoints will be unavailable. You won't be able to create Team Global Express shipments, generate labels or book pickups until the maintenance is finished. The MyTeamGE online portal will stay unavailable until 5:00am (AEDT) on Saturday 10 October. If you have any questions or require assistance, please contact TGE Integration Support Team at etrade@teamglobalexp.com or Shippit Support The maintenance may run longer if Team Global Express needs more time. We recommend finishing any urgent Team Global Express shipments before the maintenance starts. All other Shippit services and carriers are not affected.

History (Last 7 days)

Description

Our carrier partner Aramex will be carrying out scheduled maintenance on Thursday 8 October 2026. During this window (up to 30 minutes), the Aramex API will be unavailable. The outage window is: Start: 8:30pm (AEDT) / 10:30pm (NZDT) End: 9:00pm (AEDT) / 11:00pm (NZDT) Duration: Up to 30 minutes Impact to services: During this maintenance, the aramexConnect user interface and API endpoints will be unavailable. You won't be able to create Aramex shipments, generate labels or book pickups until the maintenance is finished. We recommend avoiding Aramex shipments during this window where possible. All other Shippit services and carriers are not affected. We'll post an update here once Aramex confirms the maintenance is finished.


Components

3rd Party Services


Locations

Primary Data Center


Schedule

October 8, 2026 8:30AM - October 8, 2026 9:00PM AEDT



October 8, 2026 8:30AM AEDT
UPDATE

Scheduled maintenance is starting.

October 8, 2026 9:00PM AEDT
UPDATE

Scheduled maintenance is complete.

Incident Status

Degraded Performance


Components

3rd Party Services


Locations

Primary Data Center




October 8, 2026 1:47PM AEDT
INVESTIGATING

We are currently experiencing issues with Get it fast carrier Api responses. Over the past 30 minutes, all requests to their API have been failing. We have contacted the GIF team and have requested them on a fix. We will post another update as soon as we have more information.

October 8, 2026 2:49PM AEDT
RESOLVED

Resolved: The GIF API issue has been resolved and services are working normally again. Orders that failed during the incident have been rebooked by Shippit. If you need any help, please contact our Support team.