Description

Team Global Express (TGE) will be performing scheduled maintenance on their platform and API services. During this maintenance window, TGE services integrated with Shippit may be temporarily unavailable. Schedule: Start: Friday, 31 July 2026, 10:00 PM AEST End: Saturday, 1 August 2026, 4:00 AM AEST Impact: During the maintenance window, customers using Team Global Express (TGE) may experience: - Inability to generate shipping quotes. - Shipment creation and manifesting failures. - Delays or failures in API requests to TGE. - Temporary interruption to TGE-related automated workflows. Please complete any time-sensitive TGE shipping activities before the maintenance begins. Affected Services: - Team Global Express (TGE) API integration - Shipment creation - Quoting - Manifesting - Automated TGE workflows Additional Information: This maintenance is being performed by Team Global Express to support platform upgrades. While services are expected to be restored by the scheduled end time, the maintenance window may be extended if additional work is required.

Components

3rd Party Services

Locations

Primary Data Center

Schedule

July 31, 2026 10:00PM - August 1, 2026 4:00AM AEST

Description

Allied Express (www.alliedexpress.com.au), including the public Track & Trace page, will be unavailable for 10–20 minutes between 12:30 AM and 1:30 AM AEST on Saturday, 1 August 2026, due to scheduled maintenance. No action is required. Service is expected to resume shortly after the maintenance window.

Components

3rd Party Services

Locations

Primary Data Center

Schedule

August 1, 2026 12:30AM - August 1, 2026 1:30AM AEST

Description

Status: Scheduled maintenance Message: Our carrier partner Allied Express has advised of scheduled maintenance on 27th July. Date: 27 July, 8:30 PM – 9:30 PM (AEST) Services impacted: The carrier portal will be unavailable. No action is required - full system functionality will automatically restore once the updates are finalised. Kindly contact the Allied Express Support Team for any further clarification/assistance.

Components

Quoting, Labelling, Booking, Tracking, Reporting, Webhook, Shippit Connect (Plugins & Extensions), Shippit Web Application, Shippit Public Website, 3rd Party Services, Insights

Locations

Primary Data Center

Schedule

July 27, 2026 8:30PM - July 27, 2026 9:30PM AEST

Description

Status: Scheduled maintenance Message: Our Carrier partner Allied Express has advised of scheduled maintenance on 26th July. Date: 26 July, 2:00 PM – 3:00 PM (AEST) Services impacted: POD (Proof of Delivery) images may be unavailable. No action is required - Full system functionality will automatically restore once the updates are finalised. Kindly contact Allied Express Support Team for any further clarification/ assistance.

Components

Tracking

Locations

Primary Data Center

Schedule

July 26, 2026 2:00PM - July 26, 2026 3:00PM AEST