All Systems Operational

Updated a few seconds ago

Quoting




Operational

Labelling




Operational

Booking




Operational

Tracking




Operational

Reporting




Operational

Webhook




Operational

Shippit Connect (Plugins & Extensions)




Operational

Shippit Web Application




Operational

Shippit Public Website




Operational

3rd Party Services




Operational

Insights




Operational

1

Upcoming Maintenances

3

Incidents Last 30 Days

8

Maintenances Last 30 Days

Scheduled Maintenance

FedEx Planned Outage - Saturday, 14th February 2026Planned Maintenance

Schedule

February 14, 2026 6:30PM - 10:00PM AEDT

Components

3rd Party Services

Locations

Primary Data Center

Description

Dear valued customer, We are performing essential maintenance on the FedEx Network in Australia. The outage window is on Saturday 14/02/2026 18:30 - 22:00 AEDT. During this time, the following services will be temporarily unavailable: Data Transfers TNT Online myTNT eCon EasySend Quick Pick-up Domestic API Suite including: Shipment creation Pickup booking Tracking POD Label production ShipNow We apologize for any inconvenience and appreciate your understanding. Thank you for your patience.

History (Last 7 days)

Maintenance Update - Shippit Help Centre (support.shippit.com)Planned Maintenance

Description

Our planned upgrade continues for the underlying technology that powers the Shippit Help Centre to improve the overall customer experience. Maintenance window: February 10, 2026 – February 12, 2026 During this period, you may experience brief, intermittent outages when accessing the Help Centre. We appreciate your patience while we make these improvements.


Components

Shippit Public Website


Locations

Primary Data Center


Schedule

February 10, 2026 11:00PM - February 12, 2026 11:00PM AEDT


February 10, 2026 11:00PM AEDT
UPDATE

Scheduled maintenance is starting.

February 12, 2026 11:00PM AEDT
UPDATE

Scheduled maintenance is complete.
Scheduled Staging Maintenance - Staging Infrastructure UpgradePlanned Maintenance

Description

We will be performing scheduled maintenance to upgrade our staging infrastructure. During this time, the staging environment will be temporarily unavailable. This maintenance will impact quoting, label generation, booking, and access to the Shippit web application within the staging environment only. Start: 12 February, 01:00 AEDT End: 12 February, 02:00 AEDT Environment: Staging We appreciate your patience while we complete these improvements.


Components

Quoting, Labelling, Booking, Shippit Web Application


Locations

Primary Data Center


Schedule

February 12, 2026 1:00AM - February 12, 2026 2:00AM AEDT


February 12, 2026 1:00AM AEDT
UPDATE

Scheduled maintenance is starting.

February 12, 2026 2:00AM AEDT
UPDATE

Scheduled maintenance is complete.
Scheduled Allied Express Maintenance - Wednesday, 11th February 2026Planned Maintenance

Description

Allied Express will be performing minor scheduled maintenance on 11th February 2026 from 9:00PM – 9:30PM AEDT. During this time Allied Express portal and SOAP APIs may be briefly unavailable.


Components

3rd Party Services


Locations

Primary Data Center


Schedule

February 11, 2026 9:00PM - February 11, 2026 9:30PM AEDT


February 11, 2026 9:00PM AEDT
UPDATE

Scheduled maintenance is starting.

February 11, 2026 9:30PM AEDT
UPDATE

Scheduled maintenance is complete.
Shippit Planned Maintenance / Outage in Staging Environment 11th Feb 2026Planned Maintenance

Description

Shippit will be performing system maintenance that may impact your connection to our platform in Staging Environment Start time: 11th Feb 18:00 to End time : 11th Feb 19:00 This outage will be used to test the security upgrade where we strictly enforce modern connection protocols (TLS 1.2/1.3) by temporarily disabling older, vulnerable protocols (TLS 1.0 and 1.1). During this period, only connections utilising TLS 1.2 or higher will be successful. We recommend confirming your system is configured for TLS 1.2/1.3 to ensure continuity. We apologize in advance for any inconvenience this may cause and appreciate your patience as we work to enhance our services. If you have any questions or concerns, please reach out to our support team.


Components

Quoting, Labelling, Booking, Tracking, Webhook, Shippit Web Application


Locations

Primary Data Center


Schedule

February 11, 2026 6:00PM - February 11, 2026 7:00PM AEDT


February 11, 2026 6:00PM AEDT
UPDATE

Scheduled maintenance is starting.

February 11, 2026 7:00PM AEDT
UPDATE

Scheduled maintenance is complete.
Maintenance Update - Shippit Help Centre (support.shippit.com)Planned Maintenance

Description

We’re currently upgrading the underlying technology that powers the Shippit Help Centre to improve the overall customer experience. Maintenance window: February 6, 2026 – February 10, 2026 During this period, you may experience brief, intermittent outages when accessing the Help Centre. We appreciate your patience while we make these improvements.


Components

Shippit Public Website


Locations

Primary Data Center


Schedule

February 6, 2026 3:00PM - February 10, 2026 11:00PM AEDT


February 9, 2026 9:13AM AEDT
UPDATE

Scheduled maintenance is starting.

February 10, 2026 11:00PM AEDT
UPDATE

Scheduled maintenance is complete.
Qxpress Carrier API Authentication ErrorService Disruption

Incident Status

Service Disruption


Components

Tracking


Locations

Primary Data Center



February 10, 2026 9:23AM AEDT
INVESTIGATING

APIs are experiencing authentication failure rate > 25.0%. We are now reaching out to the carrier and further updates will be shared.

February 10, 2026 9:40AM AEDT
MONITORING

The first recorded error occurred at 6:42am, and the last one was 8:52am. Since 9:02am, the connection seems to have been restored. Our team is currently monitoring the outage.

February 10, 2026 10:15AM AEDT
RESOLVED

We experienced a temporary authentication issue that caused some API requests to fail. The issue has been resolved, and all services are now operating normally. Thank you for your patience.