Description

Our carrier partner Asendia has notified us of scheduled maintenance taking place on the night of 25th March 2026. Maintenance window: Start: 10PM Singapore Time / 1AM AEDT  End: 12:30am SG time / 3:30 AM AEDT During the planned maintenance window, merchants may experience disruptions including the inability to quote, create, or book orders, as well as interruptions to order tracking.  All customers who are using non GB, EU, US and NZ countries will be affected. We appreciate your patience during this time. If you have any questions or concerns, please reach out to the Asendia support team or contact Shippit Support.

Components

Quoting, Booking, Tracking, 3rd Party Services

Locations

Primary Data Center

Schedule

March 26, 2026 1:00AM - March 26, 2026 3:30AM AEDT

Description

Scheduled for: 23 Mar 2026, 18:00 – 20:00 AEDT Expected Impact: No downtime expected. Details: As part of our ongoing security hardening and in preparation for a Production upgrade in July, Shippit will be disabling support for TLS 1.0 and 1.1 in our Staging environment. From this date, the Staging environment will only accept connections using TLS 1.2 or higher. While we do not expect any downtime, this change may affect how your systems communicate with our API if they are using outdated protocols. Action Required: To avoid connection failures, please ensure your systems and integration middleware are configured to use TLS 1.2 or 1.3 before the scheduled date.

Components

Quoting, Labelling, Booking, Tracking, Reporting, Webhook

Locations

Primary Data Center

Schedule

March 23, 2026 6:00PM - March 23, 2026 8:00PM AEDT