All Systems Operational

Updated a few seconds ago

Quoting




Operational

Labelling




Operational

Booking




Operational

Tracking




Operational

Reporting




Operational

Webhook




Operational

Shippit Connect (Plugins & Extensions)




Operational

Shippit Web Application




Operational

Shippit Public Website




Operational

3rd Party Services




Operational

Insights




Operational

1

Upcoming Maintenances

6

Incidents Last 30 Days

1

Maintenances Last 30 Days

Scheduled Maintenance

🔧 Scheduled Maintenance on 20 July 2026 - Shippit Production Environment Planned Maintenance

Schedule

July 20, 2026 10:00PM - 11:00PM AEST

Components

Quoting, Labelling, Booking, Tracking

Locations

Primary Data Center

Description

Scheduled: 20 July 2026, 22:00 AEST Expected Impact: Degraded service for approximately 1 hour, affecting Quote, Label, Booking, and Tracking. Details: Our planned upgrade continues for the underlying technology that powers Shippit, to improve the overall customer experience. Action required: None. We appreciate your understanding while we carry out this maintenance.

History (Last 7 days)

Investigating - Uber Direct: Delivery & Quote Creation FailuresDegraded Performance

Incident Status

Degraded Performance


Components

3rd Party Services


Locations

Primary Data Center



July 16, 2026 8:32AM AEST
INVESTIGATING

Our carrier partner Uber Direct have informed they are currently investigating an issue affecting quote creation and delivery bookings. Impact: All merchants using Uber Direct may experience failures when creating quotes or bookings via the Delivery-as-a-Service (DaaS) and Direct API integrations. We will post updates here as more information becomes available. We apologise for any inconvenience and appreciate your patience.

July 16, 2026 10:41AM AEST
RESOLVED

This incident has been resolved. Uber Direct quote creation and delivery bookings are now functioning normally for all affected merchants. Summary: Failures to create quotes and deliveries Total Duration: 4h 46m Thank you for your patience while this was investigated. If you continue to experience any issues, please reach out to our support team.
CouriersPlease – Quote API ErrorsDegraded Performance

Incident Status

Degraded Performance


Components

Quoting


Locations

Primary Data Center



July 15, 2026 9:23AM AEST
INVESTIGATING

🟠 Investigating We are currently observing HTTP 500 errors on the CouriersPlease quote endpoint, affecting quote requests. APIs are experiencing failure rate > 85.0%. We are checking with the CouriersPlease team and will provide an update as soon as we have more information.

July 15, 2026 10:07AM AEST
RESOLVED

✅ Resolved CouriersPlease has confirmed the issue has been resolved. We are now seeing quote requests completing successfully. Thank you for your patience while we worked with the CouriersPlease team to resolve this.
Allied Express – Telstra Network Outage Impacting PDA Devices Degraded Performance

Incident Status

Degraded Performance


Components

3rd Party Services


Locations

Primary Data Center



July 8, 2026 9:49AM AEST
INVESTIGATING

We wanted to give you a heads-up that our carrier partner Allied Express is currently experiencing a nationwide Telstra mobile network outage, which is impacting some of their PDA devices. Some users may encounter delays to live tracking updates, Proof of Delivery notifications and real-time delivery status updates for Allied Express deliveries. Deliveries are continuing, and Allied Express is working to minimise any disruption where possible. We'll keep you updated as soon as we have a resolution. In the meantime, if you have any urgent shipments affected, please contact our Support team, and we'll do our best to assist.

July 13, 2026 9:50AM AEST
RESOLVED

We are pleased to confirm that Telstra's mobile network has been restored and Allied Express PDA devices are now operating normally. Live tracking updates, Proof of Delivery notifications and real-time delivery status are back to normal. Thank you for your patience while this was resolved.