All Systems Operational

Updated a few seconds ago

Quoting




Operational

Labelling




Operational

Booking




Operational

Tracking




Operational

Reporting




Operational

Webhook




Operational

Shippit Connect (Plugins & Extensions)




Operational

Shippit Web Application




Operational

Shippit Public Website




Operational

3rd Party Services




Operational

Insights




Operational

1

Upcoming Maintenances

6

Incidents Last 30 Days

5

Maintenances Last 30 Days

Scheduled Maintenance

Schedule

September 4, 2026 10:30PM - September 5, 2026 2:30AM AEST

Components

3rd Party Services

Locations

Primary Data Center

Description

Team Global Express has advised of scheduled maintenance on Friday, 4th September. Planned Outage Schedule: · Start: 10:30 pm AEST, Friday, 4th September 2026 · End: 2:30 am AEST, Saturday, 5th September 2026 Despatching is not affected — quoting, booking and labels work as normal. Tracking updates and proof of delivery from Team Global Express may be delayed during the window and will catch up automatically afterwards. If you have any questions or concerns, please reach out to the TGE Integration Support Team at etrade@teamglobalexp.com or contact Shippit Support.

History (Last 7 days)

Incident Status

Partial Service Disruption


Components

Tracking, 3rd Party Services


Locations

Primary Data Center




September 13, 2026 12:25PM AEST
INVESTIGATING

Following Aramex Australia & New Zealand's planned system upgrade on Saturday 13 September, we are currently investigating an issue affecting tracking status updates for shipments booked with this carrier. Tracking information for existing Aramex AU/NZ shipments may not be updating as expected. We are working directly with Aramex to resolve this as a priority and will post updates here as we have more information.

September 13, 2026 8:06PM AEST
RESOLVED

Aramex has identified and resolved the certificate issue on their end that was causing tracking update delays for Aramex Australia & New Zealand shipments. We have confirmed that tracking calls have returned to normal, with a healthy success rate as of 19:57 AEST, 13 September. This issue is now resolved. Thank you for your patience.

Description

Planned Maintenance – Saturday 12 September 2026, 10:00pm to Sunday 13 September 4:00am AEST (11:59pm to 6:00am NZST). Aramex AU/NZ shipping services — including creating shipments, generating labels, booking pickups, tracking, and system integrations — will be unavailable for up to 6 hours. Shipping notifications and invoices may also be delayed until the upgrade is complete. Services will resume automatically once maintenance is finished; no action is required. We'll post an update if services are restored ahead of schedule, and a confirmation once the upgrade is complete.


Components

3rd Party Services


Locations

Primary Data Center


Schedule

September 12, 2026 10:00PM - September 13, 2026 4:00AM AEST



September 12, 2026 10:00PM AEST
UPDATE

Aramex Australia & New Zealand – Planned System Upgrade is starting now.

September 13, 2026 4:00AM AEST
UPDATE

Aramex Australia & New Zealand – Planned System Upgrade has finished.

Description

Due to scheduled maintenance on Allied Express (AE)'s systems, POD (Proof of Delivery) images for AE shipments will be temporarily unavailable on Saturday, 12 September 2026, from 6:00 PM to 9:00 PM (AEST). During this window, users may be unable to view or retrieve POD images for shipments carried by Allied Express. All other services and carriers will continue to operate as normal, and no action is required. We expect full functionality to be restored by 9:00 PM. We apologize for any inconvenience and appreciate your patience.


Components

3rd Party Services


Locations

Primary Data Center


Schedule

September 12, 2026 6:00PM - September 12, 2026 9:00PM AEST



September 12, 2026 6:00PM AEST
UPDATE

Allied Express (AE) Scheduled Maintenance — POD Images is starting.

September 12, 2026 9:00PM AEST
UPDATE

Allied Express (AE) Scheduled Maintenance — POD Images has been completed.