All Systems Operational

Updated a few seconds ago

Quoting




Operational

Labelling




Operational

Booking




Operational

Tracking




Operational

Reporting




Operational

Webhook




Operational

Shippit Connect (Plugins & Extensions)




Operational

Shippit Web Application




Operational

Shippit Public Website




Operational

3rd Party Services




Operational

Insights




Operational

0

Upcoming Maintenances

4

Incidents Last 30 Days

12

Maintenances Last 30 Days

History (Last 7 days)

Scheduled Maintenance - Shippit on Feb 26, 2026Planned Maintenance

Description

Shippit will be performing system maintenance that may impact quoting, label generation, booking, and the Shippit Web Application. Scheduled Date: Feb 26, 2026 Scheduled Time: 01:00–02:00 AEDT Environment: Production Details: We will be performing scheduled maintenance to upgrade our infrastructure and ensure platform stability. During this window, the affected services will be temporarily unavailable. What to Expect: Quoting, label generation, booking, and the Shippit Web Application will be unavailable. All services will automatically resume once maintenance is completed. We apologize in advance for any inconvenience this may cause and appreciate your patience as we work to enhance our services. If you have any questions or concerns, please reach out to our support team.


Components

Quoting, Labelling, Booking, Tracking, Webhook, Shippit Connect (Plugins & Extensions), Shippit Web Application


Locations

Primary Data Center


Schedule

February 26, 2026 1:00AM - February 26, 2026 2:00AM AEDT


February 26, 2026 1:00AM AEDT
UPDATE

Scheduled maintenance is starting.

February 26, 2026 2:00AM AEDT
UPDATE

Scheduled maintenance is complete.
Degraded SMS Delivery Degraded Performance

Incident Status

Degraded Performance


Components

3rd Party Services


Locations

Primary Data Center



February 25, 2026 11:22AM AEDT
INVESTIGATING

We are observing an elevated SMS failure rate (~50%) for messages sent by our platform since approximately 11:00 AM. This may impact customer communications relying on SMS notifications. We are actively investigating  & have engaged our service provider's team for further insights and confirmation of any upstream issues. We continue to monitor message delivery metrics closely. Next Update: We will provide a further update as soon as more information becomes available from our investigation or our service provider.

February 25, 2026 11:53AM AEDT
RESOLVED

SMS delivery has now returned to normal levels. We are confirming successful message processing and delivery. We are continuing to monitor to ensure stability. Thank you for your patience while we worked through this.
Scheduled Maintenance – Aramex NZ- Sunday, 22 February 2026 Planned Maintenance

Description

Our Carrier partner Aramex has advised of scheduled monthly maintenance on Sunday 22nd February 10PM NZDT that may last up to two hours. Maintenance window: Start: 8:00pm AEDT / 10:00pm NZDT End: 10:00pm AEDT / 12:00am NZDT Duration: Up to 2 hours During this time, all systems will be offline temporarily while the work is completed. Thanks for your patience If you have any questions or concerns, please reach out to the Aramex team or contact Shippit Support.


Components

3rd Party Services


Locations

Primary Data Center


Schedule

February 22, 2026 8:00PM - February 22, 2026 10:00PM AEDT


February 22, 2026 8:00PM AEDT
UPDATE

Scheduled maintenance is starting.

February 22, 2026 10:00PM AEDT
UPDATE

Scheduled maintenance is complete.
Carrier Degradation – Aramex AU & NZDegraded Performance

Incident Status

Degraded Performance


Components

3rd Party Services


Locations

Primary Data Center



February 19, 2026 8:55PM AEDT
INVESTIGATING

We are currently observing a service degradation with Aramex AU & NZ affecting the following APIs: Track API Register API Validate Address API Pickup API The issue has been ongoing since approximately 8:30 PM (AEST). Impact This degradation is impacting the following services within Shippit: Label creation Quoting Booking Tracking updates Our team is actively monitoring the situation and working closely with Aramex. We will provide further updates as soon as more information becomes available. Thank you for your patience.

February 19, 2026 10:05PM AEDT
RESOLVED

The issue has been resolved and services are now operating normally. Thank you for your patience.