All Systems Operational

Updated a few seconds ago

Quoting




Operational

Labelling




Operational

Booking




Operational

Tracking




Operational

Reporting




Operational

Webhook




Operational

Shippit Connect (Plugins & Extensions)




Operational

Shippit Web Application




Operational

Shippit Public Website




Operational

3rd Party Services




Operational

Insights




Operational

1

Upcoming Maintenances

1

Incidents Last 30 Days

5

Maintenances Last 30 Days

Scheduled Maintenance

Scheduled Maintenance - Shippit Staging Infrastructure UpgradePlanned Maintenance

Schedule

May 18, 2026 6:00PM - 7:30PM AEST

Components

Quoting, Labelling, Booking

Locations

Primary Data Center

Description

We will be performing a planned upgrade to the underlying technology that powers the Shippit platform. This infrastructure update is part of our ongoing commitment to improving system performance and the overall customer experience. Scheduled: Monday 18 May 2026, 18:00 PM AEDT. Title: Shippit Maintenance —  Staging Environment Action required: None During this 1.5-hour maintenance window, users may experience degraded performance or intermittent connectivity across the following services: Quotes Label Generation Bookings We apologise in advance for any inconvenience this may cause and appreciate your patience as we work to enhance our services. If you have any questions or concerns, please reach out to our support team.

History (Last 7 days)

Service Alert: TGE External Quoting OfflineDegraded Performance

Incident Status

Degraded Performance


Components

Quoting, 3rd Party Services


Locations

Primary Data Center



May 13, 2026 4:51PM AEST
INVESTIGATING

We have identified an issue where TGE External Quoting is currently unavailable. According to the Team Global Express technical team, the Rate Enquiry function for all Parcel services—specifically IPEC and Priority—is currently offline. The TGE team is currently working to restore the rate enquiry function. We are monitoring the situation closely and will provide an update as soon as service is restored.

May 14, 2026 12:40PM AEST
RESOLVED

We are pleased to confirm that TGE services have been fully restored. Our team has verified that quoting is now successful and processing as expected. Thank you for your patience while we worked to resolve this issue.
Upcoming Maintenance - Production Environment 13 May 2026Planned Maintenance

Description

Upcoming Maintenance - Production Environment Shippit will be performing system maintenance that may impact quoting, label generation, booking, tracking and the Shippit Web Application. Our planned upgrade to the underlying infrastructure continues, aimed at improving overall platform performance and customer experience. Scheduled Date: 13 May 2026, Scheduled Time: 23:00 AEST Environment: Production ⏱ ~1 hour expected degraded service Details: We will be performing scheduled maintenance to upgrade our infrastructure and ensure platform stability. During this window, the affected services will be temporarily unavailable. What to Expect: Quoting, label generation, booking, tracking and the Shippit Web Application will be unavailable. All services will automatically resume once maintenance is completed. We apologize in advance for any inconvenience this may cause and appreciate your patience as we work to enhance our services. If you have any questions or concerns, please reach out to our support team.


Components

Quoting, Labelling, Booking, Tracking, Webhook


Locations

Primary Data Center


Schedule

May 13, 2026 11:00PM - May 14, 2026 12:00AM AEST


May 13, 2026 11:00PM AEST
UPDATE

Scheduled maintenance is starting.

May 14, 2026 12:00AM AEST
UPDATE

Scheduled maintenance is complete.
Scheduled Carrier Maintenance | AramexConnect | Tuesday 12th May 2026 Planned Maintenance

Description

Our Carrier partner AramexConnect has advised of planned maintenance on Tuesday 12th May 2026. Important Information: System Impacted: aramexConnect Services Affected: Access to aramexConnect and API endpoints will be unavailable during the scheduled outage window. Scheduled Outage Period: Tuesday, 12 May 2026 New Zealand (NZST): 10:30 PM – 11:00 PM Australia (AEST): 8:30 PM – 9:00 PM China (CST): 6:30 PM – 7:00 PM United Kingdom (BST): 11:30 AM – 12:00 PM United States (EDT): 6:30 AM – 7:00 AM Thanks for your understanding. If you have any questions or concerns, please reach out to the Aramex team (http://aramex.co.nz/contact-us) or contact Shippit Support.


Components

3rd Party Services


Locations

Primary Data Center


Schedule

May 12, 2026 8:30PM - May 12, 2026 9:00PM AEST


May 12, 2026 8:30PM AEST
UPDATE

Scheduled maintenance is starting.

May 12, 2026 9:00PM AEST
UPDATE

Scheduled maintenance is complete.